Within an organization, all the departments are interconnected with each other. Amongst all the departments, the Medical Department which preform the quality management and Pharmacoviglance and plays a vital role that directly impacts on the business performance.

The Staff of this department perform various roles and task among which :

• Carry out quality assessment measures of all the products.
• Report all products fail to meet quality expectations and report the issue to the concerned department at the earliest.
• Resolving quality-related issues adhering to deadlines.
• Providing training to the quality assurance team
• Design an efficient design protocol which can be used across all domain
• inspection and product registrations process, which includes detailed reports and performance records
• Monitor customers satisfaction levels
• Pharmacoviglance Reporting and recording